Tuesday, December 10, 2013

Modern Announces Its ESOP Owners Of The Month For November 2013.

At some point in your conversation with a Modern representative you've heard that we are an ESOP. This fact may not necessarily be at the forefront as we work with you to answer a question or solve a problem you have. However, the fact that we are a 100% employee-owned company profoundly shapes the level of commitment, quality, and responsibility your business should expect from our company. 

Every person who picks up a wrench, packs a box, manages billings, anyone you speak to is an owner of Modern.
To be part of Modern is to commit to something more than just a job and a paycheck. When we join this company we are making a commitment to those we will work with and those who came before us. We dedicate ourselves to making our company better. To make sure ourcustomers receive the best service experience possible.

Recently, we began a drive to recognize those in our organization who best exemplify these ideals and core ESOP values. As one of the over 300 owners of Modern, I couldn't be more proud to share their names and stories with you.

Paul Farrell
President and CEO, Modern Group

Our Owners Of The Month For November:

Jacques Colmaire
The one person we'd dare say has had the most direct impact on all of us on a day to day basis.
One person who nominated him said it best:
"Over the last 60 days, I have personally called on Jacques at various hours on both Saturdays and Sundays. When I say various, I mean anywhere from 9am on a Sunday to 6pm on Saturday. He always answered the call. On top of the excellent level of customer service, he has a can do attitude (no matter how badly I screwed up the system) and is never judgmental. He is a world class service level provider."
Another wrote: 
"He is always eager to help employees resolve their issues so they can have all the necessary and available hardware and software to help employees complete their job. Jacques always has a great attitude. Whenever you need his assistance he works not only to solve the issue as quickly as possible, he helps you to understand the issue you are having, and he also make you feel that it is his pleasure to help you."

Randy Christine
Recommendations for Randy came far and wide in the York area, including several customers:
"Randy not only has a great approach with customer service, he goes out of his way to make sure Modern meets the needs of a very demanding customer.  We have called him after hours and he still makes sure that what we need is here the next day or the best delivery possible."
Another wrote:
"Randy is very responsive to the needs of our facility.  Whenever we have a rush on a part, Randy is quick to deliver the part or get it on order if needed.  If we receive an order and the packing slip part #'s do not match our PO Randy helps me identify the items correctly.  He is always very pleasant to work with."
Yet another:
"Randy shows up to work everyday with a determination to improve Moderns operations in parts distribution.  He goes above and beyond the call of duty, to ensure the correct parts are ordered and received in a timely fashion...He sacrifices his time and efforts to take care of the needs of the guys in blue shirts, before his own.  When it comes to getting the job done right the first time, he always delivers."

Richard Milligan
He is a rock of the Edison branch with respect coming from all levels.
"Positive attitude that's contagious! Customer service is a top priority with "Milli" and always has been; as evidenced by the numerous amount of times that customers have taken the time to call or write in and compliment him, his work and his attitude....as recently as two weeks ago. Milli is very respected by his peers and helps sustain positive morale at all times."

Another Modern owner said of Richard:
"In the face of the customer he represents Modern with an upbeat attitude, a wealth of industry knowledge and always puts the customer and company first."

John Jones
John's credentials for nomination cut to the heart of what it means to be an owner. I was speaking with John McClure, Modern Power Systems General Manager, recently who brought up an email he received from a customer.  

John arrived at a Generac customer's house and parked on the street. He didn't want to disturb the driveway or get it dirty. He called his tools back and forth on the grass, not touching any of the walking paths. After he changed the oil he carefully took it again along the grass, not spilling a drop. After his work was done he packed up his van, but walked back to the generator carrying cleaning supplies and rags. He took the next few minutes and cleaned that generator from top to bottom. He walked back to the van and drove to his next service.

The owner of that house watched all this and was blown away by John's actions. To see this tech take the time, the care, the pride, to make sure that generator looked its best after the job impressed him beyond words.

That was an owner servicing a generator.

Friday, November 1, 2013

Sam Maury Returns to Modern Group to Spearhead Crane and Truck Mounted Solutions

Leading distributor Modern Group plans to expand construction offerings by investing in new product manager.

Sam Maury has rejoined the Modern Group as Product Manager for crane and truck mounted equipment effective November 1st. A native of Maryland, currently residing in Mechanicsburg, PA, Sam has over 20 years of proven sales success. His career includes a six year tenure with the Modern Group where he proved to be an invaluable member of the construction sales team. Sam now prepares to expand Modern's influence in the construction market throughout Pennsylvania, New Jersey, Delaware, Maryland, Virginia and the District of Columbia.
"We're proud to have Sam back at Modern," said Rick Nelson, VP of Construction Sales. "He is driven to provide each customer with a solution and sales experience which is second-to-none. With his knowledge, passion, and attention to detail we know he will contribute significantly to our business' growth for years to come.”
Sam Maury’s Contact Information 
Office: 215-943-9100
Cell: 717-682-4236
Fax: 443-283-4233
About Modern Group
Modern Group, one of the nation’s leading equipment distributors, provides sales, leasing, short term rental, service, parts, training and financing solutions through its forklifts, power systems, construction, and warehouse products businesses serving Pennsylvania, New York, New Jersey, and Delaware. For more information, visit http://www.moderngroup.com/.

Tuesday, October 1, 2013

The Next 70 Years: Paul Farrell - CEO Profile

Modern CEO Paul Farrell speaks on his transition to the role of Modern's third CEO, what Modern has invested in to differentiate itself in the market, and how its ESOP owner/employees helped to insure the company's survival and growth during the recent recession

Wednesday, March 27, 2013

Paul Farrell Promoted to CEO/President of Modern Group

Transition of management at Modern Group with ascension of Paul Farrell CEO planned for May 1.

Bristol, PA (March 27, 2013)
Modern Group, one of the nation’s largest material handling, forklifts, construction equipment, and power systems distributors announced the appointment of Paul Farrell as CEO & President effective May 1, 2013. Paul had previously been named President in November 2012. Dave Griffith, who had been Chairman/CEO will retain his role as Modern Group Chairman.

“The promotion of Paul to CEO is the natural evolution of a plan that has been in place for several years. Paul’s leadership is extraordinary and as a team we’ve successfully managed the company through the recent recessionary years. Our future is strong and Paul is a great choice to be the 3rd CEO in our 67-year company history”, said Dave Griffith, Modern Group Chairman.

“Working with Dave has been an invaluable experience in learning all the facets of Modern’s business. His business acumen is second to none and his continued role as Chairman allows us the opportunity to continue to assess his experience”, said Paul Farrell. “Dave has been at Modern since 1992 and has managed the company during years of major change in all areas of the industry. We have been fortunate to have had him as the leader, and he will continue to provide his wisdom as our Chairman. The future opportunities are limitless for Modern and we are well positioned to achieve future success. Our performance this fiscal year is strong and the future is very bright”, he added.

Paul Farrell had joined the company in 2004. Paul is a Rutgers University graduate and is a Six Sigma Black Belt. He lives in Medford, NJ with his wife, Denise, and three children.

About Modern Group 
Modern Group is one of the nation’s leading equipment distributors provides sales, leasing, short term rental, service, parts, training and financing solutions through its forklifts, power systems, construction, and warehouse products businesses serving Pennsylvania, New York, New Jersey, and Delaware. For more information visit http://www.moderngroup.com

Monday, January 28, 2013

Modern Group Opens New 'Sandy Relief' Branch in Brick, NJ

Brick, NJ (January 28, 2013)
Modern Group, one of the nation’s leading distributors of fork lifts, construction equipment, warehouse equipment and power systems, announced it has opened a new branch in Brick, NJ focused to help those in need from the recent superstorm Sandy. The new branch is located at 96 Mantoloking Road in Brick, NJ and the phone number at the new branch is 732-484-8491.

“The needs of our customers and the communities we serve in Monmouth & Ocean Counties are paramount,” said Paul Farrell, Modern Group President. “We were committed to responding day one with our service and power business and wanted to have a branch in the middle of the hardest hit areas to serve the communities in greatest need.”

In late 2012 the Modern Group in concert with its partners at Bandit, Generac, Hyster and Terex, had also spearheaded a relief effort, “Sock it to Sandy”, providing new socks, hats and gloves to the Salvation Army in New Jersey for distribution to those in need. “The Modern Group has helped to make children, moms and dads, extended families and homeless folk a little warmer, a little drier and a lot more loved,” said Major Betzann Carroll, Salvation Army.

Modern Group is one of the nation’s leading equipment distributors provides sales, leasing, short term rental, service, parts, training and financing solutions through its forklifts, power systems, construction, and warehouse products businesses. Modern is a 100% employee-owned ESOP with more than 320 owners serving Pennsylvania, New York, New Jersey, and Delaware. For more information visit http://www.moderngroup.com